Midnite exists to help people in Ireland compare betting and casino sites without the usual noise. If something on this site looks wrong, out of date, or unclear, we would rather hear about it directly than have you guess at the reason.
This page explains how to reach us, what happens after you send a message, and what we can and cannot do once we receive it.
One channel (email)
We keep contact deliberately simple: a single address, [email protected], covers everything from content corrections to general questions about how the site works. We do not run live chat or a phone line, so email is the reliable way to reach the team behind Midnite.
When you write, include the page or article you are referring to, along with any specific detail that needs checking. A direct link saves time on both sides and helps us locate the relevant section faster than a general description.
How we triage messages
Messages are read in the order they arrive. Corrections to factual details, such as a wrong figure or outdated wording, are usually handled first because they affect the accuracy of the page for other readers.
General questions, feedback on layout, and suggestions for future coverage are grouped and reviewed on a rolling basis. We do not use automated ticketing, so replies come from an actual reader of the message rather than a template.
Turnaround in plain language
We aim to acknowledge straightforward emails within a few working days. More detailed queries, or ones that require checking against source material, can take longer, particularly outside standard working hours.
If you have not heard back after a reasonable period, a short follow-up with the original subject line is fine. There is no need to resend the entire message; a brief reminder is enough to bring it back to the top of the queue.
Escalation limits
Midnite is an independent review resource, not an operator, and not a party to any account, deposit, or wager placed with a betting or casino site. We cannot access player accounts, intervene in a dispute, or arrange a refund on anyone's behalf.
For matters tied to a specific account, the correct first step is the operator's own support team, followed by whatever complaints route their terms describe. Contact us for anything relating to this website itself, its content, or how it is presented.
Link privacy expectations
Sending an email means sharing your address and whatever you choose to write with us. We only use that information to answer your message, and details on how it is handled sit in our privacy policy.
We do not add email contacts to marketing lists or pass messages to third parties. If you would like more detail on retention or your choices around personal data, the privacy policy is the page to check next.
Remember that all betting and casino products discussed on this site are intended for adults aged 18+ only.